Best Practices
Ranking Optimization
Ranking is the art of sorting results according to their relevancy to the submitted query. Although Coveo Enterprise Search was optimized to reach high ranking accuracy, improvements can still be realized by the content manager of the organization as each organization has its own set of rules and practices related to the document production and knowledge sharing on the corporate network. So as to better fit these particularities, ranking optimization techniques can be initiated and maintained over time.
How To
Backing Up and Restoring an Index
This article describes how to back up and restore your index files.
Indexing an Exchange Server Source
This article describes the configuration that is required to index an Exchange Server source with Coveo Enterprise Search.
Indexing Metadata with User Custom Fields
This document explains how to index metadata from various types of documents using Custom Fields.
Information Article
Release information
Coveo Enterprise Search release information.
Ranking: A Technical Overview
Ranking is the art of sorting results according to their relevance to the submitted query. This article describes some technical features of Coveo Enterprise Search's ranking engine. In particular, it elaborates on the benefits of using automatic document summarization technologies in the ranking process.
Exchange Server Sources Custom Fields
Coveo Enterprise Search can index MAPI, Microsoft Exchange Server and user-defined properties as custom fields. This article lists MAPI properties and MAPI property types. It also explains how to handle custom field for Exchange Server sources.
Deploying Coveo Enterprise Search on Windows Server 2003
Windows Server 2003 offers significant improvements over its predecessors, particularly in terms of security and performances. In this article, the focus is on how to achieve the optimal installation of Coveo Enterprise Search on that platform. A few common caveats that a system administrator may encounter are also described.
Deploying on Computers Without a Domain
Windows NT domains provide security and authentication services that are very useful in everyday life and Coveo Enterprise Search relies heavily on them. Still, there are a few situations where a user might want to run Coveo Enterprise Search without having his computer hooked on a domain, such as a Web site demonstration on a laptop computer, or someone who works at home and does not have access to the company's network. This article discusses the limitations of such an environment, and how they can affect Coveo Enterprise Search installations.
Understanding File Monitoring
File monitoring is a feature that helps content managers maintain maximum freshness of indexed content for local and network file sources. Coveo Enterprise Search monitors the Windows file system and updates the index in real time when files are added, modified or deleted. The following article describes the benefits of the File Monitoring feature, its usage and its limitations.
Understanding Document Level Security
This article describes Document Level Security (integration of file access permissions), enumerates advantages of implementing Coveo Enterprise Search and explains how to avoid security problems.
Including and Excluding Content
This article describes the mechanisms used by Coveo Enterprise Search to include and exclude documents from the index.
Understanding Stemming
This article explains stemming, or similar words matching, and indicates which settings should be chosen according to the index's document properties.
Service Logon Account
Coveo Enterprise Search runs as a software service on the destination computer. All software services require a logon account. Thus, you must assign a logon account for the service.
Metadata for SharePoint References
Complementary information for "Manage SharePoint References" article of Administration Tool's help.
Conversion Script Objects Reference
Complementary information about scripting objects available to conversion script files that can manage extracted document content and properties.
Microsoft .NET Framework
This article explains what the Microsoft .NET Framework is, and provides information on how to install it.
SharePoint Integration
This article explains how Coveo Enterprise Search 4 integrates with SharePoint.
Internet Information Services (IIS)
This article explains what Internet Information Services (IIS) is, and provides information on how to install it.
Supported File Formats
This article provides a list of the various document formats that can be indexed by Coveo Enterprise Search.
Troubleshooting
Unable to Delete or Rename a Folder
Cannot Start Microsoft Outlook
Cannot Initialize the MAPI Session
MAPI Session Cannot Be Initialized
Cannot Change Thread Mode After It Is Set