What are the system requirements for Coveo Enterprise Search?

See System Requirements.

 

Where can I download Coveo Enterprise Search?

See Registration.

 

During installation, I am informed that Coveo Enterprise Search requires Internet Information Services (IIS). What should I do?

See Internet Information Services

 

During installation, I must indicate a user name and a password. Which user name and password must I use?

See Service Logon Account.

 

I have installed Coveo Enterprise Search. Where can I get a free license code to activate the software?

See Registration

 

I received the "Coveo Enterprise Search License Information" email but it does not contain the license. Why?

The license is provided as an attachment to the email but some antivirus programs block attachments. Temporarily deactivate your antivirus email options and request a new license.

 

I pasted the license code but received an error message indicating that the license is invalid. What should I do?

Make sure you pasted the entire content of the license file including the "BEGIN LICENSE" and "END LICENSE" tags.

 

Why do I get the message "Cannot connect to the instance default of Coveo Enterprise Search hosted on localhost"

Here are a few possible causes: > Service is not started - you can start the service through (Start/All Programs/Coveo Enterprise Search 4/Service/Start Service)
> There is not enough disk space - Coveo index needs at least 200MB of free disk space.
> The password for the service logon account is invalid - see Service Logon Account.
> The index is not configured - open the Administration Tool to proceed (Start/All Programs/Coveo Enterprise Search 4/Administration Tool).

 

Where should I look for more detailed messages about the service not starting?

You can get further information in the application log of the Windows Event Viewer (Start/All Programs/Administrative Tools/Event Viewer).

 

Where can I find documentation?

> The Administration Tool and Search Interface help files are available through the Help link at the top-right of each of these two interfaces. It can also be accessed through "Start/All Programs/Coveo Enterprise Search 4/Help". > Other documents are available in Support's Knowledge Base or TechCorner sections of Coveo web site.

 

I can't download Coveo Enterprise Search. The file is too large. Can I get a CD version?

Coveo Enterprise Search can only be downloaded for the moment.